About a year ago, I realized that our shipping department needed to be completely overhauled. We had several customers who had been complaining about things like shipping times and product damage, so I decided to take another look at things. To make things right, I brought in a shipping contractor who could help. He looked at the way we were doing things and made a few really helpful suggestions to make things right. We were able to reduce our overall shipping expenses, which improved our profitability. This blog is all about improving your shipping procedures so that you can keep your company finances healthy.